A Passion for Driving Value & Access
We connect every dimension of market access—from strategy to execution. Our integrated capabilities span market access strategy, payer and stakeholder insights, value and evidence, pricing and contracting, access marketing, patient services, and pull-through—bringing the right expertise together to solve access challenges, create opportunities, and turn access into uptake.
Our Origin Story
Providing Access to Much-Needed Therapies From Day One
1990s
CEO and founder, Faruk Capan, was born and raised in Turkey and came to the United States for graduate studies. After an internship at a pharmaceutical company, Faruk joined Teva Marion Partners (now Teva), where he built the first-ever online patient portal, MSWatch.
1999
The first website of its kind and a major innovation, MSWatch became the catalyst for the founding of Intouch Solutions in 1999, and the origin of our long-standing reputation as an innovation leader in the pharma industry.
2018
Intouch Solutions reorganized to become Intouch Group, a parent organization representing multiple agency and specialty affiliates with a diverse suite of full-service capabilities.
2021
One of the biggest milestones in our history occurred when the industry’s only fully integrated commercial services platform, EVERSANA, acquired Intouch Group. We then became EVERSANA INTOUCH, the first – and only – agency network connected to the full spectrum of commercial services that impact a brand and, more importantly, its patients.
TODAY
For nearly three decades, EVERSANA INTOUCH Market Access has defined the art and science of high-impact value messaging. As the healthcare ecosystem has shifted, we have too—forging the strategic alignment across managed markets to connect patients with life-changing therapies. Today, we fuse deep commercial intelligence with seamless, end-to-end execution to overcome access barriers, accelerate market adoption, and engineer lasting brand legacies.

15+ Market Access Launches
Delivered in the past year

5+ Year Average Client Tenure
With 23 active partnerships, across multiple portfolios

Award-Winning Market Access Agency
2025 MM+M Silver Agency of the Year and 2026 MM+M & Med Ad News finalist
Grounded in Our Cultural Beliefs
Fueled by a vision to advance life science services toward a healthier world for all, we put equal weight on how we partner with our clients to improve the lives of patients.
Select a belief to reveal more.
I act with the patient’s best interest in mind.
I own every client experience and its impact on results.
I am empowered and hold myself accountable.
I own my development and invest in the growth of others.
I passionately connect with anyone, anywhere to achieve results.
I speak up to create transparent, thoughtful, and timely dialogue.
I create an environment of awareness and respect.
I am bold and creative in everything I do.