The Best of Both Worlds: Global and Innovation

EVERSANA INTOUCH Healthware combines the power of a global network with an innovative mindset to build the future of health across markets, audiences and cultures.

Our scientific expertise, creativity, boundless curiosity and understanding of human needs fuel how we design transformational healthcare experiences that engage, simplify and empower people’s lives.

Our Origin Story

One Big Idea Leads to Another

EVERSANA INTOUCH Healthware Logo on office window

1990s

Founder, Faruk Capan, was born and raised in Turkey and came to the United States for graduate studies. After an internship at a pharmaceutical company, Faruk joined Teva Marion Partners (now Teva), where he built the first-ever online patient portal, MSWatch.

1999

The first website of its kind and a major innovation, MSWatch became the catalyst for the founding of Intouch Solutions in 1999, and the origin of our long-standing reputation as an innovation leader in the pharma industry.

2018

Intouch Solutions reorganized to become Intouch Group, a parent organization representing multiple agency and specialty affiliates with a diverse suite of full-service capabilities.

2021

One of the biggest milestones in our history occurred when the industry’s only fully integrated commercial services platform, EVERSANA, acquired Intouch Group. We then became EVERSANA INTOUCH, the first – and only – agency network connected to the full spectrum of commercial services that impact a brand and, more importantly, its patients.

TODAY

EVERSANA INTOUCH is a leading global agency in the life sciences industry. We are an ten-time pharma agency of the year winner and a six-time certified Great Place To Work.

With 7,000+ EVERSANA employees worldwide, we have scaled global expertise and integrated insights, tools and solutions that provide unparalleled economies of scale and operational efficiencies to ensure life sciences companies stay ahead.

Grounded in Our Cultural Beliefs 

Fueled by a vision to advance life science services toward a healthier world for all, we put equal weight on how we partner with our clients to improve the lives of patients.

Select a belief to reveal more.

Patient Minded

I act with the patient’s best interest in mind.

Client Delight

I own every client experience and its impact on results.

Take Action

I am empowered and hold myself accountable.

Grow Talent

I own my development and invest in the growth of others.

Win Together

I passionately connect with anyone, anywhere to achieve results.

Communication Matters

I speak up to create transparent, thoughtful, and timely dialogue.

Embrace Diverstity

I create an environment of awareness and respect.

Always Innovate

I am bold and creative in everything I do.


Intrepidly Innovative: The Leaders of EVERSANA INTOUCH Healthware

MEET OUR LEADERS