Faruk began his first business at age nine and went on to create MSWatch.com – the first and largest online community for people living with multiple sclerosis ­– before founding Intouch in 1999. Today, he leads thousands of employees around the globe with a focus on bold innovation in a people-first environment. He is equally passionate about sports and shoes (whether the shoes are sporty or not).

Faruk’s LinkedIn

As CEO of EVERSANA INTOUCH, Mike leads the agency’s strategy and operations to help life sciences companies modernize commercialization and unlock growth. A proven industry leader, Mike brings decades of experience building, scaling, and transforming global healthcare marketing organizations.

Prior to EVERSANA INTOUCH, he served as Chief Commercial Officer at IPG Health, helping shape one of the world’s largest healthcare communications networks into a $1B+ enterprise. Earlier in his career, he held executive leadership roles at FCB Health and co‑founded AREA 23, setting it on its trajectory as one of the industry’s most highly regarded agencies.

Known for combining strategic rigor with operational excellence, Mike advises pharmaceutical and biotech leaders on growth, transformation, and building high‑performance teams.

“I’m incredibly excited by where EVERSANA INTOUCH is going and the opportunity we have ahead—to help our clients reimagine what’s possible in modern life sciences commercialization.”

Mike’s LinkedIn

Ann thrives when taking on challenges that require leveraging insights, strategic planning, and creative problem solving. She has led highly effective launch teams through dozens of first-in-class therapeutics and orphan drug approvals. Other areas of expertise include HCP and patient disease education and support for the diagnostic odyssey of rare diseases and high-science therapeutics. Ann was named Diagnostic Marketing Association (DxMA) Marketer of the Year and received a Gold Award for Best Corporate Marketing Campaign from MM+M. The smile on Ann’s face might be because she originally had a career path planned in dentistry before taking a detour into marketing.

Ann’s LinkedIn

Raphaela is a strategic and results-driven procurement and finance leader, committed to financial innovation, compliance, and continuous improvement at EVERSANA INTOUCH. With more than 20 years of experience leading finance, procurement, and operational excellence in the marketing and advertising industry, Raphaela is recognized for optimizing compensation models, reducing client costs, and driving agency revenue growth. She’s adept at negotiating Master Service Agreements (MSAs), managing multimillion-dollar budgets, and aligning procurement strategies with client and agency objectives. As a trusted partner to executive leadership and agency clients, Raphaela is known for building long-term, high-value relationships and leading teams through transformational growth.

Raphaela is a member of the American Association of Advertising Agencies (4As) Finance Committee and a speaker at various industry events.

Raphaela’s LinkedIn

As Chief Strategy Officer, John is responsible for working with the strategic planning team to continually evolve EVERSANA INTOUCH’s strategic point of view; leveraging the latest breakthroughs in marketing science, AI-generated synthetic data, and the science of creativity to bring the most innovative and effective solutions to clients’ brands.

John brings more than 25 years of marketing experience, both in the U.S. and globally, always bringing innovations at the intersection of data, technology, and psychology to drive marketing impact for clients. His work has been awarded at the highest levels, including Cannes Lions Titanium awards and a Grand Prix in Creative Effectiveness.

John’s LinkedIn

Susan brings nearly 20 years of experience driving award-winning creative for major US and global brands. Susan earned a BA in diplomacy and world affairs and has been named one of PharmaVOICE magazine’s Top 100 Most Inspiring People in Life Sciences. Her philosophy is simple and effective: Be hard on the work. Be good to the people. Susan’s go-to karaoke song is “I Love Rock ’n Roll” by Joan Jett.

Susan’s LinkedIn